With the advent of globalization and the expansion of companies in different foreign countries, executives have to move from their home country to some other host country. This mobility gives rise to cultural clashes .It is very necessary to impart cultural training to expatriates before they go to some other country. It seeks to foster an appreciation for the host countries culture. It enhances the manager’s effectiveness in dealing with host countries workers. It is important for a manager to receive training in the host countries culture, history, politics, and economy, and religion, social and business practices. It is also a good idea to arrange for a trip to host country for familiarization, before actual joining, so as to ease the cultural shock.
The training module consists of four modules -
Language Training:-it is a must for any one looking to work in a foreign country. English is the language of business and is spoken throughout the world. If someone is going to a non English speaking country like China it is good to know the local language. It is very important to know the language of the local country to build a good rapport with the host country employees. It also helps in day to day activities.
Business Presentation Techniques: - it is extremely important to know what the business presentation technique in the host country is. For example German likes to be presented with as much data as possible whereas philosophies work with French.
Business Protocol In Foreign Country: - it also necessary to know the business protocol of different countries like Japanese never say no even if they want to, but Americans are very straightforward. Knowing the protocol helps in managing the business well.
Social Etiquette:-there are different social etiquette in different countries. Knowing them helps in winning the confidence and acceptance of the host country national’s foe example, an Arab expects a favour to be returned likewise intermediaries are essential in China
It is also important to impart cultural training to the expatriate’s family. Every one works for the betterment ones family, if the family is not able to cope up with the cultural gap then the expatriate will want to go back to his home country. So, They should be made familiar with the necessary things of day to day life like it is considered bad to gift handkerchiefs in Europe ,don’t wear yellow in American countries, use of chopsticks for eating rice and noodles in China.